Privacy Policy

At 2ndAve CandleBar, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our store. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you make a purchase or register an account on our website, we may collect your name, email address, shipping address, and payment information. This information is necessary to process your orders and ensure a smooth shopping experience.

  2. Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system. This helps us optimize our website and enhance your browsing experience.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your browsing activities on our website. Cookies are small data files that enable us to remember your preferences, customize your experience, and analyze website traffic.

How We Use Your Information:

  1. Order Processing and Customer Service: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your purchases.

  2. Personalization and Improvement: Your information allows us to personalize your shopping experience and improve our products and services based on your preferences and feedback

  3. Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about our latest products, special offers, and upcoming events. You can opt-out of these communications at any time.

  4. Fraud Prevention and Security: We may use your information to detect and prevent fraud, unauthorized access, or any other illegal activities on our website.

Data Sharing and Disclosure:

Third-Party Service Providers:

  1. We may share your information with trusted third-party service providers to assist us with order fulfillment, website analytics, and marketing communications. These providers are obligated to keep your information confidential and only use it for the specific purposes we define.

  2. Legal Compliance: We may disclose your information as required by law, to respond to legal processes, or to protect our rights, privacy, safety, or property.

Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Choices:

  • You have the right to access, update, or delete your personal information. You can manage your preferences for marketing communications and cookies by adjusting your settings on our website or unsubscribing from our emails.

Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated at the top.

Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact our Data Protection Officer at tandi@2ndavecandlebar.com. Your privacy matters to us, and we will address your inquiries promptly.

Last Updated: 2023-07-26

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