FAQ
Frequently Asked Questions
Shipping Information Q: What are your shipping rates?
A: We offer flat rate shipping for all orders. Rates vary depending on your location.
Q: How long will it take to receive my order?
A: Orders are processed within 2-3 business days and shipping times vary based on your location. Typically, you can expect your order to arrive within 7-10 business days. Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of purchase. Products must be unused and in their original packaging. Please contact us to initiate a return.
Q: How do I exchange an item?
A: To exchange an item, please contact our customer service team with your order number and details about the product you wish to exchange. Product Information
Q: Are your products cruelty-free?
A: Yes, all our products are cruelty-free and ethically sourced.
Q: Do you offer gift cards?
A: Yes, we offer digital gift cards that can be purchased on our website.